BR
Bra R

1 reviews | Active since Apr 2020

28 Jul 2020, 15:16

My three years ongoing matter on my credit card finally resolved.

Standard bank has finally came back to its senses- I have been going up and down regarding my credit card payment miscalculations. I've paid a huge lumpsum on the card but it was not showing signs of dropping to zero limit. Thanks for Hello Peter, the matter is now resolved and my name will be cleared from credit Bureau. I have told myself that whatever they owe me will have to donate to charity, what remains is that, my credit card is now on zero Balance as I have paid more than expected. There is no one able to explain the discrepancies beside my findings. I would like to say thank you for those people participated to resolve this 3 years matter. I will apply for position to assist with the experience I went through which even now they won't be able to explain. I have received my paid-up letter. Thank you standard bank. You don't have to forget to give my contributions to Charity. you owe me big time. Let's gather facts and be fair to our customers-appreciated the outcome even though my money will be enjoyed by charity.

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Replies (1)
Standard Bank
Standard Bank's reply28 Jul 2020, 16:22
Official
Hello Bra

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Tumelo Mdluli.

Kind regards
Complaint Resolution Centre
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