FV
Fernando V

1 reviews | Active since May 2020

18 May 2020, 10:10

My Standard Bank Online Banking Experience

I consider Standard Bank group as one of the best banking organizations in Southern Africa, however, they still lack personnel to uplift their Mobile and online banking division for better experience. Because for instance, to name a few you cannot make international transactions thru online banking, they don't offer support for the blue debit card online shopping even though they state that they do, and last but not least, they have serious issues in keeping with their iOS mobile app updates as its always freezing on iPhones or in some cases returning a black screen and nothing else.

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Replies (2)
Standard Bank
Standard Bank's reply18 May 2020, 10:15
Official
Hello Fernando

Thank you for posting your comments. 

Your matter has escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply05 Jun 2020, 09:21
Official
Dear Fernando Varela

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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