My standard bank nightmare continues

So after a 7 months battle I was finally able to transfer my property to the new owners name. A transaction that should take 12 weeks took 7 months. After many complains on every possible platform I finally got helped in August. After the transactions was almost a shortfall transaction and I lost most of my profit. The reason for this delay was that Standard bank lost my title deed twice. Just to find out now that there is an amount of R5325 listed against my time effecting my credit score. Everything is settled with Standard Bank and I don't owe you anything and will never again because of your bad service and don't care service attitude but now once again because of Standard bank I am in a difficult financial possition. All I am asking is for all of this to stop and to never ever again to deal with you but now once again I will have to ask that this matter can be sorted. Please call me urgently!