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duncan.gohl duncan.gohl
1 reviews | Active since Nov 2016
30 Sept 2021, 11:42
My Standard Bank debit is TOO OLD ???
You switch off my debit card because it's too old ????? Your staff cannot provide me with info( 4 phone calls, R46 in airtime !!) and now you want me to go and stand in a branch to get a new one????? One call I'm told you'll deliver a new card. One call says I get get a new pin on the app. Etc Etc
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Replies (4)dd
duncan.gohl duncan.gohl's updateReviewer Update
30 Sept 2021, 16:35All "working" from home ?????
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duncan.gohl duncan.gohl's update30 Sept 2021, 16:35
Reviewer Update
All "working" from home ?????
Standard Bank's replyOfficial
01 Oct 2021, 02:23Hello Duncan,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply01 Oct 2021, 02:23
Official
Hello Duncan,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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duncan.gohl duncan.gohl's updateReviewer Update
01 Oct 2021, 16:11Been waiting at my door for this computer "work" from home thing to arrive but no luck yet..will they arrive at 02.30 am again like the lovely warm friendly response I got this morning??
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duncan.gohl duncan.gohl's update01 Oct 2021, 16:11
Reviewer Update
Been waiting at my door for this computer "work" from home thing to arrive but no luck yet..will they arrive at 02.30 am again like the lovely warm friendly response I got this morning??
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duncan.gohl duncan.gohl's updateReviewer Update
18 Oct 2021, 12:27Staff still on leave ?????????????
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duncan.gohl duncan.gohl's update18 Oct 2021, 12:27
Reviewer Update
Staff still on leave ?????????????