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Vhonani M
1 reviews | Active since Jul 2023
22 Jul 2023, 11:25
My standard bank account is blocked
My account is stopped it has been a month now I call almost every day they just say they will call but nothing Their service is zero .I can't even access my money now but they do nothing u call I email.nothing
Helpful (0)
Replies (17)0
Replies (17)
Standard Bank's replyOfficial
22 Jul 2023, 11:26Hi Vhonani
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply22 Jul 2023, 11:26
Official
Hi Vhonani
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
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Vhonani M's updateReviewer Update
22 Jul 2023, 11:29It has been a month now you just say some one will call but nothing what mustbi do while I'm receiving money in a stopped account
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Vhonani M's update22 Jul 2023, 11:29
Reviewer Update
It has been a month now you just say some one will call but nothing what mustbi do while I'm receiving money in a stopped account
Standard Bank's replyOfficial
22 Jul 2023, 11:36Hi Vhonani
Our team will get back to you. We apologies for the delay.
Kindest regards,
Our team will get back to you. We apologies for the delay.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply22 Jul 2023, 11:36
Official
Hi Vhonani
Our team will get back to you. We apologies for the delay.
Kindest regards,
Our team will get back to you. We apologies for the delay.
Kindest regards,
Standard Bank Hello Peter Team
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Vhonani M's updateReviewer Update
22 Jul 2023, 12:14When because I have been told that's every day
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Vhonani M's update22 Jul 2023, 12:14
Reviewer Update
When because I have been told that's every day
Standard Bank's replyOfficial
22 Jul 2023, 12:25Hi Vhonani
We appreciate you flagging your concerns with us.
We appreciate your support and loyalty.
We appreciate you flagging your concerns with us.
We appreciate your support and loyalty.
Standard Bank Help Centre
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Standard Bank's reply22 Jul 2023, 12:25
Official
Hi Vhonani
We appreciate you flagging your concerns with us.
We appreciate your support and loyalty.
We appreciate you flagging your concerns with us.
We appreciate your support and loyalty.
Standard Bank Help Centre
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Vhonani M's updateReviewer Update
22 Jul 2023, 15:43I have been waiting for the feedback nothing
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Vhonani M's update22 Jul 2023, 15:43
Reviewer Update
I have been waiting for the feedback nothing
Standard Bank's replyOfficial
22 Jul 2023, 15:46Hi Vhonani
Our team will provide feedback once received.
Kindest regards,
Our team will provide feedback once received.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply22 Jul 2023, 15:46
Official
Hi Vhonani
Our team will provide feedback once received.
Kindest regards,
Our team will provide feedback once received.
Kindest regards,
Standard Bank Hello Peter Team
VM
Vhonani M's updateReviewer Update
22 Jul 2023, 15:50When I have been waiting the whole month calling every day it has been 2 months now
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Vhonani M's update22 Jul 2023, 15:50
Reviewer Update
When I have been waiting the whole month calling every day it has been 2 months now
Standard Bank's replyOfficial
22 Jul 2023, 15:55Hi Vhonani
We apologise for the delay. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindest regards,
We apologise for the delay. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply22 Jul 2023, 15:55
Official
Hi Vhonani
We apologise for the delay. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindest regards,
We apologise for the delay. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindest regards,
Standard Bank Hello Peter Team
VM
Vhonani M's updateReviewer Update
22 Jul 2023, 15:56Please do so
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Vhonani M's update22 Jul 2023, 15:56
Reviewer Update
Please do so
Standard Bank's replyOfficial
22 Jul 2023, 16:00Standard Bank's reply22 Jul 2023, 16:00
Official
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Vhonani M's updateReviewer Update
22 Jul 2023, 17:24I saved my money on this account I'm receiving money but I can't access it what must I do I have more than 12000 in this account but I can't use it
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Vhonani M's update22 Jul 2023, 17:24
Reviewer Update
I saved my money on this account I'm receiving money but I can't access it what must I do I have more than 12000 in this account but I can't use it
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Vhonani M's updateReviewer Update
22 Jul 2023, 18:06My lawyers will be in contact with you guys u submitted everything you wan but you don't want to open my account
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Vhonani M's update22 Jul 2023, 18:06
Reviewer Update
My lawyers will be in contact with you guys u submitted everything you wan but you don't want to open my account
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Vhonani M's updateReviewer Update
22 Jul 2023, 20:58My account was blocked then I submitted the documents they wanted a month ago when I call they said they haven't even reviewed my documents they haven't opened the email I sent a month ago I call every day I send emails nothing if Standard want to keep their customers they should treat customers well I'm so disappointed in Standard bank
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Vhonani M's update22 Jul 2023, 20:58
Reviewer Update
My account was blocked then I submitted the documents they wanted a month ago when I call they said they haven't even reviewed my documents they haven't opened the email I sent a month ago I call every day I send emails nothing if Standard want to keep their customers they should treat customers well I'm so disappointed in Standard bank
Standard Bank's replyOfficial
23 Jul 2023, 13:13Hi Vhonani
Please note that we are still waiting for the feedback from our team. We will advise once received.
Please note that we are still waiting for the feedback from our team. We will advise once received.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply23 Jul 2023, 13:13
Official
Hi Vhonani
Please note that we are still waiting for the feedback from our team. We will advise once received.
Please note that we are still waiting for the feedback from our team. We will advise once received.
Kindest regards,
Standard Bank Hello Peter Team
VM
Vhonani M's updateReviewer Update
24 Jul 2023, 12:34I have been waiting for the whole 2 months i can't access my money I just received my uif money in this account but u can't do anything what do you really want from.me the whole 2 months my account blocked being told I will be given a feedback but nothing your service is not good
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Vhonani M's update24 Jul 2023, 12:34
Reviewer Update
I have been waiting for the whole 2 months i can't access my money I just received my uif money in this account but u can't do anything what do you really want from.me the whole 2 months my account blocked being told I will be given a feedback but nothing your service is not good
Standard Bank's replyOfficial
24 Jul 2023, 13:30Dear Vhonani
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Sorry for the delay.
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Sorry for the delay.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply24 Jul 2023, 13:30
Official
Dear Vhonani
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Sorry for the delay.
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Sorry for the delay.
Kindest regards,
Standard Bank Hello Peter Team