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Vuyelwa N

1 reviews | Active since May 2013

27 Jul 2024, 10:33

My rights violated by standard bank Kempton Park

Yesterday the 26th of July 2024 I went to standardbank in Kempton Park to downgrade my account. The consultant assisted me,but also went and did a inquiry in my name my credit inquiry without my permission. I want to know why is my right as their client violated. I never gave them permission neither consent. I want this removed from my name. This is against POPAI.

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Replies (1)
Standard Bank
Standard Bank's reply27 Jul 2024, 11:23
Official
Dear Vuyelwa

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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