My right to transparency, fair and honest dealing has been trampled upon by Standard Bank

Item: Standard Bank
Rating: 1
Author: Elaine R

I opened an investment MoneyMarket Call investment account, which clearly states that the Interest rate based on your account balance, Interest calculated daily and paid monthly. The T's & C's of that account also state that. I invested over R100 000 which meant that I qualified for 6.15%. I then received an interest of just R830.37. How is the interest calculated? That means that I was deceived. It was a lie that was advertised. What happened to transparency and honesty?

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Replies (2)

Standard Bank's replyOfficial

04 Jun 2019, 16:01

Dear Elaine

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply04 Jun 2019, 16:01

Official

Dear Elaine

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's replyOfficial

07 Jun 2019, 15:50

Dear Elaine Rampou

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Levi Van Den Berg
Complaint Resolution Centre
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Standard Bank's reply07 Jun 2019, 15:50

Official