MS
Marry S
1 reviews | Active since Jun 2023
28 Jun 2023, 13:37
My refund
I made a payment of R6000 to standard bank to pay for a credit card that was already paidup because mbd attorneys had not sent the paidup letter now that I have to get a refund no one is responding to my emails every time I call I'm told to call again after 7 working days for a follow up but still after the seven days there's no feed back I don't know what to do any more it's been 2months
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
28 Jun 2023, 13:52Dear Merry
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply28 Jun 2023, 13:52
Official
Dear Merry
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
29 Jun 2023, 14:22Dear Merry,
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email following up on our call earlier today, may you kindly respond .
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email following up on our call earlier today, may you kindly respond .
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply29 Jun 2023, 14:22
Official
Dear Merry,
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email following up on our call earlier today, may you kindly respond .
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email following up on our call earlier today, may you kindly respond .
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team