KK
Karen K

1 reviews | Active since Jul 2025

29 Dec 2025, 20:12

My pension was paid in for November for Desember I also did not get from Sassa so they said I will get double on January

My pension was paid in for November for Desember I also did not get from Sassa so they said I will get double on January. Last week when I went into standard bank app it was blocked because I did not use the account I pd in a R360 rand from my discovery to pay internet.My pension comes in on 5 Jan but standard bank blocked the account and said I cannot withdraw any money They did not even inform me of the block on my account. I am in a wheelchair and need that money to pay rent

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Replies (1)
Standard Bank
Standard Bank's reply30 Dec 2025, 06:48
Official
Dear Karen, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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