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graemel G

1 reviews | Active since Sept 2016

26 Sept 2016, 13:40

My Own Bank just stole from me...

<p>I made a transfer to the incorrect account via the app. Std bank refuses to reverse the transaction as this account is apparently in arrears. They have never ever informed me of this. The account is now up to date and yet they keep my own money from me. In other words steeling my hard earned cash!! Since Aug 30 have sent 100's of mails and take a guess how many responses after 27 days?? ONE!! Thanks a lot STd Bank In robbing your loyal customers!! You have no Standards and Im sick to my stomach that we actually took a mortgage with you also.</p>

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Replies (1)
Standard Bank
Standard Bank's reply26 Sept 2016, 16:05
Official

Good day Graeme Loppnow

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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