MY MONEY TAKEN by STANDARD BANK AND I CAN NOT GET MY MONEY BACKF- *****??

So…. on 30 Sept 2021 I get my very very hard-earned small salary! Oct is my son’s birthday. So, I decided to give him an opportunity to order clothes online from SHEIN(ZOETOP). When he finally had his order ready from #Shein clothing I assisted him to pay with my cheque account card. When we pressed PAY… it showed ‘error’ so we thought …maybe just a glitch??? so we attempted again and again but it showed ERROR again! So… we stopped trying. Then…. to my horror I receive three messages that the amount of R1864 went off THREE TIMES instead of only ONCE for ONE ORDER. In a panic I cancelled the full order that went off THREE TIMES AS THREE ORDERS!!! Now!!! Here comes the exciting part…..#SHEIN REFERS ME to #Standard bank and #Standard bank refers me back to #Shein!! I phoned the bank immediately that night to explain my dilemma. Today is 11 Oct. Until now I have had “You must wait …. wait for it…. 90!!!! YES! 90! days for an investigation!! “ Then I ger to someone on ibsupport telling me it will be paud in 48 hours. 48 hours came and went. THEN… yesterday on 10 Oct I get an email stating that it will be paid within 24 hours. The 24 hour oeriod NEVER CAME!! Today I get ANOTHER email stating that it will take up to 90 days!!! But # Standard Bank has NO TIME LIMIT TO TAKE OFF INTEREST AND TAKE MY MONEY. NO ISSUE HERE IF YOU TAKE FROM ME!!!! But… ME TRYING TO GET MY MONEY!!!Note!!! MY MONEY BACK IS A F…….. disaster. # Standard Bank also do not phone one to explain why this **** is now happening!!! Need to look out for another bank to do business with.