1 reviews | Active since Sept 2017
My money not being transferred back to my account
Month end, I mistakenly transferred funds to my closed credit card instead of the current one. Thursday the 6th Sept 2018 I called standard bank to transfer back the money to my current account or to my active credit card. Today is the 14th of Sept 2018 and nothing has been done yet despite me having a private banker and me calling them back and forth for the whole week. I can't use my money now because they are failing to transfer it back to me.
Dear Lusanda Ntlombeni
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Lusanda Ntlombeni
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***