My money getting lost at the keeping of my bank

On Thursday the 10th of March I opened an account that I linked to my internet profile and was to transfer R500 to this account. I did so and only to be told I had transferred to a credit card account I have not had for the past 7 years. Jonathan told me this would bounce back to my account immediately, but my money is still missing and everyone says there is nothing they can do. Everything off mine is with standard bank including the account that was paid and it makes no sense why my money cannot be returned back to me, this bank is *****ing my money once more at broad daylight.