1 reviews | Active since Jan 2017
My money
<p>I had an ac with standard bank for 8 years which I now regret...I wasted 8 years with a company that does not value their customers.</p> <p>I called their call centre requesting to cancel my account with them which they promised they would, only to find out my account is still active and still accumulating interest and debt for not depositing any money in my account.</p> <p>I had a negative balance of R2109.93 which I never knew about until my company mistakenly deposited my salary into my old account.I didnt take it into consideration thinking it will bounce back which it didnt and they debited that amount,its not even end of the month and already I lost so much money.</p> <p>I called their call centre and was told there was nothing they could do on their side, that money cannot be reversed.I personally went to a branch in Randpark Ridge, Randburg and I never got the help I wanted, as usual, they always dragging their feet the whole day.</p> <p>We get charged alot of money using this bank and at the end we dont get the service we deserve.</p> <p>I want my money back into this nonsense account and I will withdraw every cent I have then close it, never ever will I come back to use your services again....</p> <p> </p>
Good day Valencia Mboweni
Thank you for your posting.
Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.
We await your response.
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Complaint Resolution Centre
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Good day Valencia Mboweni
Thank you for your posting.
Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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Good day Valencia Mboweni
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Valencia Mboweni
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comments.
I attempted to contact you on Friday 27 January 2017, Tuesday 31 January 2017 and today 01 February 2017 to no avail.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for posting your comments.
I attempted to contact you on Friday 27 January 2017, Tuesday 31 January 2017 and today 01 February 2017 to no avail.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
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