GN
Gcinikhaya N

1 reviews | Active since Jul 2025

23 Jul 2025, 12:22

My lates mom money

My late Mom was using Standard Bank and she had money on her account so i went to Masters to get later of Authority and i did get and they said i must give it to Standard Bank so that they can transfer the money to my account and i did that i gave them everything they said is needed last week little did i know that this bank will send me up and down telling me they cant see my ID i tried all my best finally they said everything is fine but till today i dont have that money yet so i want to know what kind of bank is this.. Please good people watch out this bank Service is very poor

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Replies (2)
Standard Bank
Standard Bank's reply23 Jul 2025, 12:30
Official
Good day Gcinikhaya, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply28 Jul 2025, 15:53
Official
Good day Gcinikhaya, 

Thank you for taking our call.

Our team would like to thank you for your patience while we resolved your matter. 

We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help. 

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards, 
Standard Bank Social Media Team 
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