My error, not Standard Banks.

I wrote a complaint about Standard bank a few days ago. I wish to apologize to Standard Bank. As I did not have the app on my phone any longer it could not send me an authorization. I managed to get hold of customer services, and the lady helped me through the process of getting an one time pin. I was not aware that by not having the app that I had to make so many changes on my phone. Nonetheless, I had good service from them at Customer Services. Much appreciated