My Dads Passing

To whom it may concern, My Dad passed away on the 17th May 2015. Ever since then my Mother Anne Louw has been struggling with the Deceased recovery Department and has been getting threatening letters demanding payment. For goodness sake his Estate has not even been finalised yet!!<br> She has sent through the necessary documentation and been to the bank personally more times than I can count! What is the correct procedure???? Can someone please advise. I find it completely unacceptable that Standard Bank has absolutely no sympathy whatsoever for my dad having passed away. We are very much aware that money is owed but as mentioned the Estate is not finalised!!!!! Please could some one call me so that i can provide you again with the necessary details.<br> <br> Thank you so much.<br> <br> Regards,<br> <br> Natalie Louw<br>