CV
Carol V

1 reviews | Active since Jul 2011

17 Nov 2016, 12:07

MY COMPLAINTS

<p>I want to know why you people are not responding to my complaints. I view my complaints as serious enough for a reply.</p>

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Replies (3)
Standard Bank
Standard Bank's reply17 Nov 2016, 16:29
Official

Good day Carol

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply18 Nov 2016, 14:17
Official

Good day Carol

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply24 Nov 2016, 12:04
Official

Dear Carol

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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