MY CARD ISSUED TO OTHER CLIENT. MONEY GONE!!!

On Saturday 28 November 2015 I went in to the Standard bank branch in the Promenade, Mitchell's Plain to pick up my renewed cheque account card, I was assisted by Mrs Orrie, who gave me an unactivated card. I also requested that the new card be linked to my savings account held with the bank. On 2 December a withdrawal was made from my account at Pick and Pay in the Town Centre, Mitchells Plain. I then went in to the branch at Canal walk where I was informed that the card that was activated was not the one in my possesion. I feel that it is unfair that I will not be getting my money back due the error of one of the Bank's staff members. An absolute low from Standard Bank. Bank staff should have their heads straight especially at this time of year. My family suffering because of the error made by A STANDARD BANK STAFF MEMBER!! GIVE ME MY MONEY BACK!!!