lM
linah M
1 reviews | Active since Oct 2021
30 Oct 2021, 17:28
My card is still declining even after I visited the branch.
My card has been declining from yesterday, today morning I visited their branch to seek for assistance and probably get my issue fixed, they promised that my card will work in few hours apparently the problem is on their side.
Till now I am waiting, I can't buy groceries or even fill my car with petrol because besides the embarrassment of having your card declined.
The fact is my card is still declining.
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Standard Bank's replyOfficial
31 Oct 2021, 20:16Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
Standard Bank's reply31 Oct 2021, 20:16
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)