1 reviews | Active since Oct 2015
My Bills - Standard Bank
<p>YET AGAIN another problem with Standard Bank (them and ABSA are awful!!). I've been trying to access My Bills on Standard Bank to pay SARS but this feature is not available on the 'new' online banking site, only the old one. However I am unable to logon to the old site - after being on the phone with them for twenty minutes the call centre agent still could not sort out the problem. Each time I tried to reset passwords and pins I am told "this card is already registered for internet banking." The agent then de-registered me for internet banking so I could re-register, but this didn't work. Why in the hell do you offer this My Bills service when it isn't even available on the new banking site (which is no longer new by the way) and when there's no way (that works) for resetting login details for the old site?!?!?!?</p>
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**********Good day Lauren
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********