IL
IAN L
1 reviews | Active since Apr 2011
29 Dec 2021, 13:35
MY BILLS NOT WORKING
I need to pay home affairs and the only way to do it is to use My Bills. The feature is not working. All I am getting is Unavailable. I called Client care and they were not very helpful. When asked to be put through to the correct department I was transferred to your long winding speech at the beginning of the call again. Please get My Bills working. I have been trying to get my ID card sorted for months. I finally completed the application and now this.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
29 Dec 2021, 16:24Dear Ian L
Thank you for posting your comments.
Please accept our sincere apologies for the delayed response.
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Please accept our sincere apologies for the delayed response.
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply29 Dec 2021, 16:24
Official
Dear Ian L
Thank you for posting your comments.
Please accept our sincere apologies for the delayed response.
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Please accept our sincere apologies for the delayed response.
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
IL
IAN L's updateReviewer Update
29 Dec 2021, 16:33Thank you for your response. Please ask your IT department to fix this asap. I need to get this done.
IL
IAN L's update29 Dec 2021, 16:33
Reviewer Update
Thank you for your response. Please ask your IT department to fix this asap. I need to get this done.
IL
IAN L's updateReviewer Update
30 Dec 2021, 09:03Will you please hurry up and fix My Bills. I need to pay home affairs so I can get my ID. Shocking disgusting service. DO SOME WORK THERE. USELESS!!!!!!!!!!!!!!!!!!!!!!!
IL
IAN L's update30 Dec 2021, 09:03
Reviewer Update
Will you please hurry up and fix My Bills. I need to pay home affairs so I can get my ID. Shocking disgusting service. DO SOME WORK THERE. USELESS!!!!!!!!!!!!!!!!!!!!!!!
IL
IAN L's updateReviewer Update
03 Jan 2022, 12:13MY BILLS STILL NOT WORKING. WHY ARE YOU PEOPLE WASTING MY TIME!!!!!!!!!!!!!!!!!!!!!!!!!!!!
IL
IAN L's update03 Jan 2022, 12:13
Reviewer Update
MY BILLS STILL NOT WORKING. WHY ARE YOU PEOPLE WASTING MY TIME!!!!!!!!!!!!!!!!!!!!!!!!!!!!