MS
Mo S
1 reviews | Active since Jul 2015
21 Jun 2022, 19:57
My Bills not working!!!!
I have been unable to make home affairs payments via My Bills for over a week. All escalations and complaints have fallen on deaf ears with Standard Bank. There is no response and my complaint has been passed from pillar to post. Evidently no one seems to know what's going on! Really fed up with this bank! If the My Bills option is not working, then remove it as a payment option!
Helpful (0)
Replies (3)0
Replies (3)MS
Mo S's updateReviewer Update
21 Jun 2022, 21:14Managed to process this urgent home affairs payment seamlessly and frustration free via Absa online banking within minutes! What a pleasant experience with Absa, unlike Standard Bank! Time to switch banks indefinitely!
MS
Mo S's update21 Jun 2022, 21:14
Reviewer Update
Managed to process this urgent home affairs payment seamlessly and frustration free via Absa online banking within minutes! What a pleasant experience with Absa, unlike Standard Bank! Time to switch banks indefinitely!
Standard Bank's replyOfficial
22 Jun 2022, 07:42Good day Mo
Thank you for alerting us.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Kindest regards
Thank you for alerting us.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Kindest regards
Standard Bank Hello Peter Team
Standard Bank's reply22 Jun 2022, 07:42
Official
Good day Mo
Thank you for alerting us.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Kindest regards
Thank you for alerting us.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Kindest regards
Standard Bank Hello Peter Team
MS
Mo S's updateReviewer Update
22 Jun 2022, 08:34Another generic response, another hand over!!! Speedy resolution??? ***!!
MS
Mo S's update22 Jun 2022, 08:34
Reviewer Update
Another generic response, another hand over!!! Speedy resolution??? ***!!