SN
Sikhulisele N

1 reviews | Active since Oct 2013

05 Jul 2017, 06:55

My bank statement should be confidential

<p>I did not ask Standard Bank to mail my bank statement via post, if I want a statement I will go to the bank and ask for it. now my bank statement is all over the area where i'm staying I'm very very angry now everyone in the area know how much is my salary. I feel like standard bank has disrespected me it has humiliated me. I don't want to recieve my statement anymore. if I want a statement I will go to the bank.</p>

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Replies (5)
Standard Bank
Standard Bank's reply06 Jul 2017, 08:07
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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SN
Sikhulisele N's update12 Jul 2017, 10:15
Reviewer Update

STANDARD BANK I AM STILL WAITING.

PLEASE NOTE IN FUTURE YOU SEND ME STATEMENT VIA POST WITHOUT MY PERMITION. YOU WILL PAY ME THE MONEY YOU CHARGES ME AND I WILL CANCEL MY ACCOUNT WITH YOU. THIS IS ONE OF THE REASON STANDARD BANK SHOULD ME NATIONALISE .

Standard Bank
Standard Bank's reply12 Jul 2017, 10:25
Official

Thank you posting your comments.

Please note we are awaiting feedback from our IT department. Will revert back to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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SN
Sikhulisele N's update14 Jul 2017, 11:43
Reviewer Update

now is third time complaining.

STANDARD BANK I AM STILL WAITING.

PLEASE NOTE IN FUTURE YOU SEND ME STATEMENT VIA POST WITHOUT MY PERMITION. YOU WILL PAY ME THE MONEY YOU CHARGES ME AND I WILL CANCEL MY ACCOUNT WITH YOU. THIS IS ONE OF THE REASON STANDARD BANK SHOULD ME NATIONALISE .

Standard Bank
Standard Bank's reply17 Jul 2017, 09:28
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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