ES
Enough S

1 reviews | Active since Apr 2025

11 Apr 2025, 10:42

My bank account not working

I'm writing to express my frustration with Standard Bank's debt collection practices. Despite my best efforts to manage my finances, I've been labeled as a debtor and my account has been affected. The lack of clear communication and support from the bank has made it challenging for me to resolve the issue.

I've tried contacting their customer service, but the process has been slow and unhelpful. I feel that the bank could do more to assist customers who are struggling with debt.

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Replies (5)
Standard Bank
Standard Bank's reply11 Apr 2025, 10:52
Official
Good day Enough, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you.

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply16 Apr 2025, 15:18
Official
Good day Enough, 

Our team would like to thank you for your patience while we resolved your matter. 

We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help. 

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards, 
Standard Bank Social Media Team 
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ES
Enough S's update16 Apr 2025, 15:34
Reviewer Update
Standard bank exceeded my expectations! Their customer service team was courteous, efficient, and helpful will definitely recommend
Standard Bank
Standard Bank's reply16 Apr 2025, 17:43
Official
Dear Enough 

Our team would like to thank you for your patience while we resolved your matter. 

We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help. 

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards
Standard Bank Social Media Team
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Standard Bank
Standard Bank's reply16 Apr 2025, 17:45
Official
Dear Enough 

Our team would like to thank you for your patience while we resolved your matter. 

We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help. 

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards
Standard Bank Social Media Team
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