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evelyn T

1 reviews | Active since Sept 2018

09 Jan 2020, 13:06

my bank

I have had an account with the bank for over 10 years and I'm really happy about how I am treated as a customer, of late the bank I had noticed being credited for statement fees that were incorrectly billed even though I wasn't aware of it. That showed me transparency and being trustworthy which is highly appreciated. Always when I visit the branch I get great service and no longer has excessive waiting time

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Replies (1)
Standard Bank
Standard Bank's reply11 Jan 2020, 05:37
Official
Hello Evelyn  Thank you for your posting.  It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.  We are delighted to hear of your wonderful experience.  Kind regards  Sheriline MartinComplaint Resolution Centre
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