RM
Robyn M

1 reviews | Active since Aug 2009

20 Jan 2018, 09:51

My backs against the wall

Please can you help me I've negotiated for a 6 month restructure on my vehicle due to funerals, I was granted 3 told I must renegotiate after the 3 months are over....then I made several requests nothing happened pls can you assist me, everyone just escalates my query with no actual help

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Replies (2)
Standard Bank
Standard Bank's reply21 Jan 2018, 00:35
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Clint Chetty

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply29 Jan 2018, 10:03
Official

Dear Robyn Allouise

Thank you for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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