CO
Chimezie O
1 reviews | Active since Apr 2024
01 Aug 2024, 12:56
My attention has been given in my complaint to standard bank
My complaint to standard Bank regarding the hold on my account for over 2 months now is yet to be attended to.
Standard Bank staff are not doing anything.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
01 Aug 2024, 13:09Good day Chimezie.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Aug 2024, 13:09
Official
Good day Chimezie.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
CO
Chimezie O's updateReviewer Update
05 Aug 2024, 11:07It is almost 2 months that I submitted a complaint, still, my complaint is yet to be attended to.
All replies I keep getting from standard Bank here is FRUITLESS.
They keep giving me hope that my complaint is receiving urgent attention yet, with no proactive solution.
Over 2 months now, I cannot withdraw NOR transfer from my mobile bank app. I have submitted the needed documents so that my case will be diligently attended to. Yet, it appears that the staff do not have the interest of its customers at heart.
I am tired of your promises that have no positive yielding fruits.
No communication from standard, no update on the complaint and on my frustration, no call from them, no email NOR sms messages. NONE.
Finally, I am writing you people again to provide a more urgent resolution on my complaint and solve my frustration so that I will begin to use my bank app once again.
All replies I keep getting from standard Bank here is FRUITLESS.
They keep giving me hope that my complaint is receiving urgent attention yet, with no proactive solution.
Over 2 months now, I cannot withdraw NOR transfer from my mobile bank app. I have submitted the needed documents so that my case will be diligently attended to. Yet, it appears that the staff do not have the interest of its customers at heart.
I am tired of your promises that have no positive yielding fruits.
No communication from standard, no update on the complaint and on my frustration, no call from them, no email NOR sms messages. NONE.
Finally, I am writing you people again to provide a more urgent resolution on my complaint and solve my frustration so that I will begin to use my bank app once again.
CO
Chimezie O's update05 Aug 2024, 11:07
Reviewer Update
It is almost 2 months that I submitted a complaint, still, my complaint is yet to be attended to.
All replies I keep getting from standard Bank here is FRUITLESS.
They keep giving me hope that my complaint is receiving urgent attention yet, with no proactive solution.
Over 2 months now, I cannot withdraw NOR transfer from my mobile bank app. I have submitted the needed documents so that my case will be diligently attended to. Yet, it appears that the staff do not have the interest of its customers at heart.
I am tired of your promises that have no positive yielding fruits.
No communication from standard, no update on the complaint and on my frustration, no call from them, no email NOR sms messages. NONE.
Finally, I am writing you people again to provide a more urgent resolution on my complaint and solve my frustration so that I will begin to use my bank app once again.
All replies I keep getting from standard Bank here is FRUITLESS.
They keep giving me hope that my complaint is receiving urgent attention yet, with no proactive solution.
Over 2 months now, I cannot withdraw NOR transfer from my mobile bank app. I have submitted the needed documents so that my case will be diligently attended to. Yet, it appears that the staff do not have the interest of its customers at heart.
I am tired of your promises that have no positive yielding fruits.
No communication from standard, no update on the complaint and on my frustration, no call from them, no email NOR sms messages. NONE.
Finally, I am writing you people again to provide a more urgent resolution on my complaint and solve my frustration so that I will begin to use my bank app once again.
CO
Chimezie O's updateReviewer Update
27 Aug 2024, 11:00It is over 4 months since I submitted my complaint about my blocked account, yet, nothing has been done regarding my complaint.
My account is still placed on hold even after submitting the requested affidavit of oath from the police.
Attend to my complaint and unblock the hold on my account so that I can once again begin to enjoy the services from Standard Bank.
My account is still placed on hold even after submitting the requested affidavit of oath from the police.
Attend to my complaint and unblock the hold on my account so that I can once again begin to enjoy the services from Standard Bank.
CO
Chimezie O's update27 Aug 2024, 11:00
Reviewer Update
It is over 4 months since I submitted my complaint about my blocked account, yet, nothing has been done regarding my complaint.
My account is still placed on hold even after submitting the requested affidavit of oath from the police.
Attend to my complaint and unblock the hold on my account so that I can once again begin to enjoy the services from Standard Bank.
My account is still placed on hold even after submitting the requested affidavit of oath from the police.
Attend to my complaint and unblock the hold on my account so that I can once again begin to enjoy the services from Standard Bank.