LM
Lydia M
1 reviews | Active since Feb 2015
27 Feb 2015, 19:04
My account was suspended without notification.
My account was suspended without notification, they never told me to submit proof of residence, today after I get paid they tell me my accout is closed because I don't have proof of residence, now I have no access to my money, all my debits won't get their money, I'm very disappointed, I have been with this bank for 15 years and this happens.
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Standard Bank's replyOfficial
02 Mar 2015, 09:15Hello GadibepeM,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply02 Mar 2015, 09:15
Official
Hello GadibepeM,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***