SP
Sello P
1 reviews | Active since May 2016
09 Jun 2023, 09:38
My account is hacked Standard Bank
Somebody hacked my account, now am in arrears, i think is easy to hack standard bank account
Helpful (0)
Replies (9)0
Replies (9)
Standard Bank's replyOfficial
09 Jun 2023, 09:56Hi Sello
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
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Standard Bank's reply09 Jun 2023, 09:56
Official
Hi Sello
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
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SP
Sello P's updateReviewer Update
10 Jun 2023, 12:49Good day Wendy, am not happy the way you spoke to me, is a standard bank's responsibility to protect our data, please reverse those transaction and close my account, i will also contact legal team to assis.
SP
Sello P's update10 Jun 2023, 12:49
Reviewer Update
Good day Wendy, am not happy the way you spoke to me, is a standard bank's responsibility to protect our data, please reverse those transaction and close my account, i will also contact legal team to assis.
Standard Bank's replyOfficial
10 Jun 2023, 13:01Hi Sello
We understand your frustration and are here to help. Please note that the reversal for the fees charged has been logged and you will receive the SMS with the reference numbers.
Due to safety and security of the profile account closure is done at the branch. We apologise for the experience you had.
Kindest regards,
We understand your frustration and are here to help. Please note that the reversal for the fees charged has been logged and you will receive the SMS with the reference numbers.
Due to safety and security of the profile account closure is done at the branch. We apologise for the experience you had.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply10 Jun 2023, 13:01
Official
Hi Sello
We understand your frustration and are here to help. Please note that the reversal for the fees charged has been logged and you will receive the SMS with the reference numbers.
Due to safety and security of the profile account closure is done at the branch. We apologise for the experience you had.
Kindest regards,
We understand your frustration and are here to help. Please note that the reversal for the fees charged has been logged and you will receive the SMS with the reference numbers.
Due to safety and security of the profile account closure is done at the branch. We apologise for the experience you had.
Kindest regards,
Standard Bank Hello Peter Team
SP
Sello P's updateReviewer Update
13 Jun 2023, 17:35Good day.
I went to standard bank to close my account however i was unable to close my account, my account sill owe money , Is this fair for me to pay fees for the activities that i don't know?
1. card order
2. delivery fee
3.Bank charges
Regards
I went to standard bank to close my account however i was unable to close my account, my account sill owe money , Is this fair for me to pay fees for the activities that i don't know?
1. card order
2. delivery fee
3.Bank charges
Regards
SP
Sello P's update13 Jun 2023, 17:35
Reviewer Update
Good day.
I went to standard bank to close my account however i was unable to close my account, my account sill owe money , Is this fair for me to pay fees for the activities that i don't know?
1. card order
2. delivery fee
3.Bank charges
Regards
I went to standard bank to close my account however i was unable to close my account, my account sill owe money , Is this fair for me to pay fees for the activities that i don't know?
1. card order
2. delivery fee
3.Bank charges
Regards
Standard Bank's replyOfficial
14 Jun 2023, 08:04Dear Sello
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
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This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jun 2023, 08:04
Official
Dear Sello
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
SP
Sello P's updateReviewer Update
19 Jun 2023, 13:37Good day
please share the status update
Regard
please share the status update
Regard
SP
Sello P's update19 Jun 2023, 13:37
Reviewer Update
Good day
please share the status update
Regard
please share the status update
Regard
Standard Bank's replyOfficial
19 Jun 2023, 14:40Good day Sello
Thank you for writing back to us.
We will follow up with our team and we will be in touch with further feedback.
Please be on the look out for our feedback.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for writing back to us.
We will follow up with our team and we will be in touch with further feedback.
Please be on the look out for our feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Jun 2023, 14:40
Official
Good day Sello
Thank you for writing back to us.
We will follow up with our team and we will be in touch with further feedback.
Please be on the look out for our feedback.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for writing back to us.
We will follow up with our team and we will be in touch with further feedback.
Please be on the look out for our feedback.
Kindest regards
Standard Bank Hello Peter Team
***
SP
Sello P's updateReviewer Update
29 Jun 2023, 08:49Good day
am still waiting for feedback, is there any chance you can share feedback?
Regards
am still waiting for feedback, is there any chance you can share feedback?
Regards
SP
Sello P's update29 Jun 2023, 08:49
Reviewer Update
Good day
am still waiting for feedback, is there any chance you can share feedback?
Regards
am still waiting for feedback, is there any chance you can share feedback?
Regards
Standard Bank's replyOfficial
29 Jun 2023, 08:52Dear Sello
We sincerely apologize for the inconvenience.
Please be advised that we will follow up with our team and we will be in touch.
Have a great day further.
We sincerely apologize for the inconvenience.
Please be advised that we will follow up with our team and we will be in touch.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank Hello Peter Team
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Standard Bank's reply29 Jun 2023, 08:52
Official
Dear Sello
We sincerely apologize for the inconvenience.
Please be advised that we will follow up with our team and we will be in touch.
Have a great day further.
We sincerely apologize for the inconvenience.
Please be advised that we will follow up with our team and we will be in touch.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank Hello Peter Team
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