CM
Caroline M

1 reviews | Active since Dec 2024

13 Dec 2024, 15:05

My account is frozen

I opened an account with standard bank and now after using it for years and my salary being deposited into my account as I write this I was discharged from hospital and today my account has been frozen I can't access it I'm in pain my daughter doesn't have diapers my landlord is threatening to lock me out she doesn't believe it please help me get my money so I can buy food and pay rent papadi mokoalo ***

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Replies (1)
Standard Bank
Standard Bank's reply13 Dec 2024, 15:14
Official
Dear Caroline, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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