My Account has Been Incorrectly Frozen!

Yet another complaint about Standard Bank - my previous complaint has never been sorted out either!<br> I tried to make a payment to a supplier via internet banking and it would not allow me to make any transactions with my business account. I then spent over half an our on the phone speaking to many different people at the call centre. Eventually I got to speak to a very helpful guy who told me that my account has been loaded as non-resident status! He put me through to the branch so that I could deal with my business banker direct, he gave me the direct number of the branch in case I was cut off. The phone rang until it cut off, no-one answered. I tried the number he gave me, that did the same - no-one bothered to answer. So I now have a business account that I can't access because the bank think i'm living here as a non-resident! Even though i've banked with them for 23 years and they have a copy of my ID, I can't contact anyone because they don't answer their phones, so I can't fix the problem they caused! I'm livid! No point in me sending a secure message over internet banking because my business banker doesn't respond to them - i've tried before.