bK
brittany K
1 reviews | Active since May 2013
21 Aug 2015, 13:20
MY ACCOUNT HAS BEEN BLOCKED YET AGAIN!
After regularly FICA'ing my account and making an effort to go into the bank on more than one occasion (SEVERAL TO BE EXACT) and being reassured that everything was sorted out and getting an email confirming this from the branch manager of Eastgate my account has been blocked AGAIN! Standard bank claims to value their customers yet after being with them all my life they cannot even handle a basic task of updating documents! I WILL BE CHANGING BANKS AND I AM DISGUSTED at their incompetence and pathetic customer service! STANDARD BANK IS PATHETIC!!!!
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Standard Bank's replyOfficial
24 Aug 2015, 13:01Hello Brittany K,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply24 Aug 2015, 13:01
Official
Hello Brittany K,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***