ID
Ingrid D
1 reviews | Active since Jan 2012
08 Jul 2019, 09:44
Must go to the bank to close an account...ridiculous as you closed local branches
Dear Standard Bank You close all your convenient branches and force clients that wish to close a bank account to travel kilometers costing us even more money!!!! On top of it, your bank fees are ridiculously expensive and 3x what FNB and Capitec charge.
Ingrid David
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Replies (1)
Standard Bank's replyOfficial
09 Jul 2019, 03:41Hello Ingrid,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
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Standard Bank's reply09 Jul 2019, 03:41
Official
Hello Ingrid,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
***
***
*** (fax)
***
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