TM
Tapiso M
1 reviews | Active since Mar 2021
03 Mar 2021, 21:45
Multiple Transactions
Please can you fix the multiple transactions that took place from my account? Today I got charged twice for the last 3 transactions that took place on the 28th of February, I bought airtime just a few minutes before I checked my balance and you guys took around R2075,93. I am very disappointed, after recruiting my friends and rating you guys high, this is what I get? Please fix what happened.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
03 Mar 2021, 23:14Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply03 Mar 2021, 23:14
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
TM
Tapiso M's updateReviewer Update
04 Mar 2021, 12:58Hello.
I got my money back. Thank you.
I got my money back. Thank you.
TM
Tapiso M's update04 Mar 2021, 12:58
Reviewer Update
Hello.
I got my money back. Thank you.
I got my money back. Thank you.