LM
LURAMA M

1 reviews | Active since Dec 2019

26 May 2020, 10:32

Multiple interest charges

Hellopeter

Last time i complained that standardbank was charging multiple interests on my account in order to maximise what they from me. I also said i was suspecting that they are capitalising interest several times a month that is why there were multiple interest charges on my bank statement of revolving credit account.

I have found that all my suspicions were totally wrong. Standardbank is charging me interest according to the contract i signed with them. The interest charges are capitalised once a month on the 25th. I have been able to calculate interest charges for the period 25/04 - 25/05 and compared it to what is on my bank statement and found that our calculations agree 100%. I also like the way they consider the change of outstanding balance and of interest rates in their calculations.

I am now withdrawing all the negatives i said about standardbank.

Thank you.

Raphael

0
Replies (1)
Standard Bank
Standard Bank's reply26 May 2020, 12:49
Official
Dear Lurama

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience.

Kind regards

Complaint Resolution Centre
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