Multiple complaints about the same issue and nothing resolved in nearly a month!!

This is now the third negative review I am posting about Standard Bank this month, I have not been able to use my card for online purchases since the 31/12/2021 phoned the call center, emailed in queries posted two previous negative reviews, the complaints resolution consultant Joseph Witticker has blatantly ignored my last four emails, I think its time to change banks this is absolutely disgusting customer service.