LC
Lucky C
1 reviews | Active since Mar 2016
10 Jan 2025, 10:48
MU PRIMARY SMS service (Money Making Scheme)
Standard Bank just decided that it is going to charge me the MU PRIMARY SMS service without my knowledge. When I enquired with them I was told that it's part of their service fee whereby you are charged for an SMS notification of every transaction happening in your account. So basically it's their legal way of ****ming their own customers, how pathetic.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
10 Jan 2025, 11:18Hi Lucky
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Jan 2025, 11:18
Official
Hi Lucky
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***