MU PRIMARY SMS service charge from Standard Bank

MU PRIMARY SMS service charge from Standard Bank I have noticed unauthorized deductions by Standard bank since March/April 2024 from my account for a service called MU PRIMARY SMS service charge. As far as I am aware, I have not registered, opted in or authorized such a charges. These SMS notification has historically been included in my monthly service fee package which has been subject to regular inflationary increases over the years. To now levy them as an additional charge is wrong on so many levels. To proceed with executing such deductions without consent is simply theft in my eyes – shocking more so for a financial institution that is duty bound to higher moral and ethical standards. In view of the number of complaints already seen on social media, I want my account to be rectified as surely this appears to be a systematic failure on the part of Standard bank and surely warrants an investigation with proactive measures such and immediate suspension of these charges and reimbursing me. If not part of my package I request you to remove this service as I will not pay for it! Please use my preferred communication via email to communicate the resolution to me on this matter, as I am not always available due to my work to answer calls when I want…