MU PRIMARY SMS service charge from Standard Bank

I like several Standard Bank customers reporting on this site have had unauthorized deductions by Standard bank from my account for a MU PRIMARY SMS service charge. A total of R26.71 (Jan= R8.10, Feb= R9.90 and Mar=R8.70) has thus far been ‘deducted’ (******!). I have not registered, opted in or authorized such a charge. SMS notification has historically been included in my monthly service fee package which has been subject to regular inflationary increases over the years. To now carve out this service and levy an additional fee is dishonest and disingenuous to its clients. To proceed with executing such deductions without consent is simply theft – shocking more so for a financial institution that is duty bound to higher moral and ethical standards. In view of the number of complaints already reported (at least, those shared publicly on this platform), it does appear to be a systematic failure on the part of Standard bank and surely warrants an investigation with proactive measures such as immediate suspension of these charges and reimbursing all affected clients – it should not be a reactionary response to a customer complaint - this is surely incumbent on a regulated entity such as Standard Bank, particularly if as per a previous complaint, this matter has been referred to the Banking Ombudsman, The Banking Association SA and The National Consumer Tribunal. Requesting that Standard Bank returns monies owed to me and this charge be terminated effective immediately. Also requesting that any follow up correspondence from Standard Bank be directed to my email address on file – please don’t call me.