dD
dianamprosser D
1 reviews | Active since Jul 2016
03 May 2024, 08:23
MU Primary SMS fee - Standard Bank
Standard Bank has also taken a MU Primary SMS Fee from my account without authorisation. It is unacceptable to automatically charge the customer and then put the onus on the customer to unsubscribe from this service. I did not sign for this charge and it was previously I believe included in my monthly fee amount. ********* behavior Std Bank! Please reserve these charges immediately!
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
03 May 2024, 08:25Dear Diana
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 May 2024, 08:25
Official
Dear Diana
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***