JM
Judith M
1 reviews | Active since Oct 2019
02 Aug 2024, 09:03
MU Primary SMS
I woke up today to an extra bank charge on my Saving account of R19.20 for MU primary sms charges on top of my Monthly Account fee (these are separate charges) but they all went out at the same time. What is the charge for? I cannot find any email or article from them that helps explain why they are just deducting money from us with no explanations and this sms seems to have gone off from a lot of Standard bank customers accounts. Standard bank please explain!!!!!
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Standard Bank's replyOfficial
02 Aug 2024, 09:22Dear Judith
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Aug 2024, 09:22
Official
Dear Judith
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***