LM
Leonard M
1 reviews | Active since Jul 2019
01 Jul 2024, 12:08
MU PRIMARY SMS
I have recently noticed a charge for fee: MU PRIMARY SMS which I never agreed to or subscribed for. This is unacceptable behavior on the part of Standard Bank . I expect any notifications in relation to my account to be covered by the monthly charge attached to the account. The charges must be reversed as they were never authorised..
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Replies (2)
Standard Bank's replyOfficial
01 Jul 2024, 12:12Dear Leonard,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Jul 2024, 12:12
Official
Dear Leonard,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
LM
Leonard M's updateReviewer Update
01 Jul 2024, 13:26I will greatly appreciate if you could update me. Waiting for your response
LM
Leonard M's update01 Jul 2024, 13:26
Reviewer Update
I will greatly appreciate if you could update me. Waiting for your response