FA
Faadil A
1 reviews | Active since Nov 2015
01 Jun 2024, 10:44
MU Primary SMS *****
Standard bank has taken a fee called MU Primary Sms fee of R16,50 without my permission second Month in a row. I tried numerous times contacting the call centre to have it reversed or resolved but no answer you just hold for minutes on end not matter when you call. Unsatisfied customer
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Standard Bank's replyOfficial
01 Jun 2024, 10:48Dear Faadil
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Jun 2024, 10:48
Official
Dear Faadil
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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