SJ
Shanelle J
1 reviews | Active since Feb 2022
01 Jun 2024, 20:27
MS, PV Khumalo
Hi, I'm Not Happy as a Client. For more than 20 years.. Apparently they say they call me during February to come and update my details for Fica.. Now it's June and they Suspended my Card.. I can't do anything.. They want me to bring, Pay Slip, Proof of address that I don't have.. I don't have any later that comes to my Postal address.. Is it Fair. I can bring my Pay Slip Because I'm working.. Now my life is stucked.. Please help
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Standard Bank's replyOfficial
02 Jun 2024, 08:01Dear Shanelle,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply02 Jun 2024, 08:01
Official
Dear Shanelle,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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