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Ntombi N
1 reviews | Active since May 2020
27 Dec 2023, 14:20
Ms
I curse the day I moved from FNB for Standard bank their service is Pathetic, I went to East Rand Mall wanted investment they promised to call me from February up until today I have never received any calls
Today I went to Standard bank Southgate the tellers just left us on the que that we have been waiting for assistance the name of the guy who just left us is Sima, when we asked we were told that the more they put more staff the more the bank will charge us, WOW
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
27 Dec 2023, 14:22Dear Ntombi
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Dec 2023, 14:22
Official
Dear Ntombi
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
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Ntombi N's updateReviewer Update
27 Dec 2023, 16:30I don't think so because I revised my concerns inside the bank I was told to go and find a Manager
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Ntombi N's update27 Dec 2023, 16:30
Reviewer Update
I don't think so because I revised my concerns inside the bank I was told to go and find a Manager
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Ntombi N's updateReviewer Update
27 Dec 2023, 16:35At K90 I went there twice but no response at all the manager promised to arrange everything but up until today nothing
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Ntombi N's update27 Dec 2023, 16:35
Reviewer Update
At K90 I went there twice but no response at all the manager promised to arrange everything but up until today nothing
Standard Bank's replyOfficial
27 Dec 2023, 16:49Good day Ntombi
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Dec 2023, 16:49
Official
Good day Ntombi
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
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Ntombi N's updateReviewer Update
28 Dec 2023, 19:23Thank you Standard bank team I received a call from the Financial Advisor and the Manager it looks promising I even received an email assuring me of the appointment, I hope this time I will finally get assistance
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Ntombi N's update28 Dec 2023, 19:23
Reviewer Update
Thank you Standard bank team I received a call from the Financial Advisor and the Manager it looks promising I even received an email assuring me of the appointment, I hope this time I will finally get assistance