AM
Adri M
1 reviews | Active since Aug 2020
02 Oct 2020, 23:47
Ms
I am a pensioner of SBSA. During Nov 2019 I lost my handbag with all my cards, ID doc etc. I contacted SBSA to request a new pensioners card. After a few months (non receipt of pensioners card) I contacted SBSA again. Needless to say, in November 2020 it will be one year... and no pensioner card. My personnel number was 42344
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Standard Bank's replyOfficial
04 Oct 2020, 02:55 Hello Adri, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply04 Oct 2020, 02:55
Official
Hello Adri, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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