1 reviews | Active since Oct 2026
Ms
On the 28 of September there was Storm and our ceiling fall due to water that got through the roofing, water damaged our beds, Television. Called the insurance it took them the hole week before they send their guy after 5 days then after sent the second guy to come an access then on the 15 of October I get a call to say they have rejected the claim they won't pay
Dear Surprise,
We are sorry to learn about the impact the storm had on your home and the damage to your belongings.
We understand your frustration, particularly after waiting for assessments to be completed and then receiving a claim rejection.
We would like the opportunity to look into this matter for you. Please send us your policy number and contact details via private message, and we will engage the relevant team to review your concerns and provide feedback.
Kind regards,
Standard Bank Hello Peter Team.
Dear Surprise,
We are sorry to learn about the impact the storm had on your home and the damage to your belongings.
We understand your frustration, particularly after waiting for assessments to be completed and then receiving a claim rejection.
We would like the opportunity to look into this matter for you. Please send us your policy number and contact details via private message, and we will engage the relevant team to review your concerns and provide feedback.
Kind regards,
Standard Bank Hello Peter Team.