PT
Palesa T

1 reviews | Active since Feb 2019

23 Sept 2019, 10:59

Ms

I am very disappointed about the service i am getting from standard bank its been 3days now trying to call standard-bank regarding the instant money that i sent to someone and it says the voucher number was used meanwhile it was not so i am not getting any joy instead i am wasting my time and airtime from being transferred from one department to another without being assisted please assist with resolving my query urgently.Thank you!

0
Replies (3)
Standard Bank
Standard Bank's reply23 Sept 2019, 15:50
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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PT
Palesa T's update26 Sept 2019, 06:38
Reviewer Update
Thank you for resolving my query urgently!
PT
Palesa T's update26 Sept 2019, 06:50
Reviewer Update
I would like to give a hi5???? to Roji Pamela P from Standardbank boulders mall branch for giving me an excellent service yesterday and for servicing me with love..She is really amazing And love her job.... I wouldn’t be a standard bank happy client if it wasn’t for her smile....big up to you gal and you deserve a day off and ???? Dp point!⭐️ ⭐️ ⭐️ ⭐️ ????