DC
Daleen C

1 reviews | Active since Apr 2019

17 Dec 2021, 10:50

Mrs Magdalena Cosmo

Good day I want to complain about the standardbankhomeowner's insurance I put in a claim for collapsed wall according to them it's not sabs approved I bought the house like that in 1996 with the outsidewalls already build now they don't want to fix the wall the wall has been damaged due to a storm that we had in Roodepoort I'm paying 25years insurance claimed 3 times during that time only one has been approved please help me regarding this

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Replies (1)
Standard Bank
Standard Bank's reply17 Dec 2021, 10:58
Official
Dear Daleen C

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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